The Palliative Medical Director is responsible for the planning and coordination of physician services for palliative and hospice care within the Alberta Health Services (AHS), Calgary Zone. In partnership with the Director, Palliative Care/End of Life Care, the Medical Director is responsible for the on-going evolution of the program, including planning, coordination, evaluation and continuous quality improvement.
· Ensure that there is palliative physician coverage (on-site or phone) at all care sites in the zone at all times.
· Communicate AHS physician responsibilities and standards to the palliative physician group and hospice physician group.
· Ensure that AHS palliative care physician’s budget is on target.
The Palliative Medical Director reports to:
· Zone Clinical Department Head, Department of Family Medicine, Calgary Zone
· Medical Lead, Seniors, Palliative and Continuing Care, Calgary Zone
Roles and Responsibilities
1) Physician Management
a) Responsible for signing of clinical contracts with AHS
b) Responsible for reviewing patient concerns/complaints regarding medical care provided by the palliative care physicians and liaising with AHS’s Office of Patient Relations and Associate Zone Medical Director for critical incident reviews
c) Responsible for the development and ongoing maintenance of a human resource plan for this physician group, and lead for the selection process for recruitment of new physicians into the program
d) Supervises the Medical Director of the Intensive Palliative Care Unit (IPCU)
e) Supervises physician consultant to the Goals of Care Project
f) Supervises the Deputy Section Chief, Palliative Care
g) Responsible for service coverage management (ongoing scheduling and overseeing the (MD-specific) aspects of various areas of service delivery)
h) Assist Site Hospice Medical Directors with physician recruitment of Hospice Physicians
i) Assist contracted Hospice Providers in recruiting into the site Hospice Medical Directors positions
j) Provide leadership to Hospice Medical (Directors) and act as a liaison with AHS and DFM
k) Collaborate with TBCC Medical Leadership
a) Responsible and accountable for the management of three functional centre accounts, Alternate Relationship Plans (ARP), Physician Office System, Program (POSP) and Med Staff Palliative administrative account
b) Responsible for signing off on payments for physicians
c) Responsible for year-end financial reconciliation for physicians
d) Liaise with ARP committee to ensure regular reporting requirements are met
e) Liaising with AHS for functional centres budgets
f) Identified contact with Medicom to ensure Shadow Billings by physicians are kept up to date and analyze reports
3) Committee work (Zone-based), shared with Deputy role:
a) Chairs the physician business meetings
b) Member of Palliative/End of Life Care leadership meeting
c) Member of Palliative Operations meeting
d) Report to Seniors, Palliative and Continuing Care (SPCC) Leadership Committee meetings
a) Member and facilitates the Hospice Medical Director’s committee
b) Member of Hospice Quality Management Committee
c) Ex-officio member of Hospice Executive Director committee
d) Member of Rural Palliative Home Care Clinician meeting
e) Member of Urban Palliative Home Care Clinician meeting
a) Representative for Palliative Care on appropriate AHS safety committee including working with assigned Quality Safety Seniors Palliative and Continuing Care (SPCC) Lead to give medical input into RLS and Quality Assurance Reviews
b) New Cancer Centre - Palliative Planning Medical Lead (along with Director, PEOLC and TBCC Palliative Medical Lead)
c) Physician Lead for Palliative Analytics and Quality initiatives for Calgary, with ongoing evaluation of PEOLC initiatives and services (supported by SPCC Business Intelligence team)
a) Member of Palliative Care Innovations Steering Committee (monthly meetings).
b) Provide input into Provincial policy development, prioritizing strategies etc.
5) Department of Family Medicine (DFM)
a) Monthly DFM Executive Committee Meeting
b) Quarterly reports to DFM on section of Palliative Care
c) Periodic reviews for Section of Palliative Care
d) Input into DFM policies as required
e) Input into Zone policy development as requested
f) Approval and review of Palliative Care Privileges
g) Yearly contribution to DFM annual report